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FAQ

1.    How to get samples to check quality?

Samples can be made according to your requirement, send us your details and specifications and we will do the exactly samples for you, such as your logo and package etc.

For exiting samples will provide for free and the lower express shipping cost to your door directly.

Place order directly we will provide free samples with free shipping.

Sample lead time is 3-7days.

2.    How to place order and lead time?

Confirm and place order directly with sellers , make the advance payment once get PI.

We start to produce the bulk order once all details confirmed.

We will send you the photos of the mass production to confirm or you can arrange the inspector for inspection and after that you can arrange the balance payment.

3.    How to do payment?

30% in advance and the balance before shipment.

Payment terms: T/T, West Union, Paypal etc

4.    How to do shipment?

We can ship the goods by Air cargo, Express or by Sea as your request.

We can ship the goods to Amazon FBA directly.

We have own forwarder for shipping or can work with your agent.

5.    How to deal with the complaints?

If you have any complaint or suggestion, please feel free to contact with us and we will solve the problem within 24hours.